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Challenges in Improving Customer Focus in Small-Sized House-building Companies in Brazil
Customer Satisfaction Servicing
2010/9/28
Some important changes in the business environment in several countries are forcing house-building companies to change their competitive strategies. This paper discusses a set of customer servicing pr...
The lack of interoperability in 2D design– a study in design offices in Brazil
IFC classes Information exchanges interoperability CAD technical integration communication
2010/9/28
A lack of interoperability represents a significant problem (not only in Brazil) in many productive sectors and is still not explored in building design. In order to investigate the problems relating ...