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Market Segmentation: A Tool for Improving Customer Satisfaction and Retention in Insurance Service Delivery
insurance market segmentation customer satisfaction
2011/6/1
This paper looks at the use of market segmentation as a tool for improving customer satisfaction in insurance service delivery. Insurance companies are always seeking alternative ways to improve the l...
Relationship between Market Orientation and Corporate Social Responsibility with special reference to Sri Lankan Financial Sector
Market orientation customer orientation competitor orientation
2011/6/1
It is the role of the marketers to add value to the customers by identifying and fulfilling the needs and expectations of their customers.
Forecasting the Quantiles of Daily Equity Returns Using Realized Volatility: Evidence from the Czech Stock Market
Intraday data heterogeneous autoregressive model
2010/12/6
In this study, we evaluate the quantile forecasts of the daily equity returns on three of the most liquid stocks traded on the Prague Stock Exchange. We follow the recent findings that consider the po...
Stock market performance of computer software firms across multiple periods
Abnormal Stock Returns Blockbuster Computer Software Industry Analysis
2010/10/18
Stock market volatility has been omnipresent in the information technology sector. This
manuscript compares the stock performance of computer software companies across six different
twenty-month per...
An analysis of operating performance and firm characteristics around open market share repurchases
Share repurchases corporate finance free cash flow valuation
2010/10/18
This study finds new evidence that managers announce open market share repurchases
for different reasons that vary according to the firm’s investment opportunity set. Low q firm managers announce rep...
Explaining variation in market to book ratios: do corporate reputation ratings add explanatory power over and above brand values?
Market-to-book ratios corporate reputation brand value financial reporting
2010/10/18
This study examines the importance of brand and corporate reputations in explaining
variations in market-to-book value relationships. Using the 2006 Corebrand database of 500
companies with identifi...
Teaching foreign exchange market issues in business education
experimental learning equal of your equilibrium business strategy
2010/10/18
This paper presents a classroom experiment that places students directly into the learning
environment and allows them to make foreign exchange decisions in simulated market arena.
The experiment of...
Regional Labour Market Integration since China’s World Trade Organization Entry: Evidence from Household-level Data
Regional Labour Market Integration China’s World Trade Organization Entry Evidence from Household-level Data
2013/7/5
For an economy in transition, development of the market is a sign of a successful transition and a premise for a sustainable form of economic growth. Development and integration of labour markets are ...