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The RAND Corporation is a nonprofit institution that helps improve policy and decisionmaking through research and analysis.For more than 60 years, the RAND Corporation has pursued its nonprofit missio...
An Investigation Into The Quality Of Service Delivered By The South African Police Service In The North Rand, Gauteng
The North Rand CSC Investigation
2009/5/11
An investigation was conducted into the level and quality of service delivered by the SAPS in the Client Service Centres (CSC). Quality was measured in terms of the principles of batho pele. The conce...