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International Federation of Accountants 2013 Financial Statements and Service Delivery
Financial Statements Service Delivery
2015/4/9
IFAC's Financial Statements are prepared in accordance with International Public Sector Accounting Standards (IPSASs) and include an independent auditor’s report. Notable in the 2013 Financial Stateme...
Market Segmentation: A Tool for Improving Customer Satisfaction and Retention in Insurance Service Delivery
insurance market segmentation customer satisfaction
2011/6/1
This paper looks at the use of market segmentation as a tool for improving customer satisfaction in insurance service delivery. Insurance companies are always seeking alternative ways to improve the l...
Linking Community-based Programs and Service Delivery for Improving Maternal and Child Nutrition
Child Nutrition Service Delivery
2009/9/1
Generic lessons from past experience with community-based nutrition
programming relate more to processes adopted than to specific actions implemented
—more “how” than “what”—with proactive communit...